Shipping Policy

Your satisfaction is our priority. At Reves Laveste, we strive to deliver your chosen items to you in a prompt and efficient manner.

  1. Order Processing:
    • All orders are processed within 24 hours of being placed.
  2. Delivery Times:
    • Expected delivery times range from 2 to 7 business days depending on the size and requirements of the order.
  3. Shipping Carrier:
    • Our deliveries are handled by Shiprocket, ensuring a reliable and timely delivery.
  4. Shipping Fees:
    • Shipping fees are automatically calculated at checkout based on distance and package weight.
    • Enjoy free delivery on orders above ₹7,000.
  5. Order Tracking:
    • Upon processing your order, you will be provided with an order ID which can be used to track the status of your order.
    • For any queries regarding your order, feel free to email or call our customer support team.

Refunds Policy

We understand that circumstances change and sometimes you may need to return or exchange an item.

  1. Returns and Exchanges:

    • Products can be returned or exchanged within 7 days of delivery.

  2. Refund Process:

    • Instead of a refund, you will be provided with store credit to place a fresh order.

  3. Return Shipping:

    • We cover the cost of shipping when you return a product, ensuring a hassle-free experience.

  4. Damaged Products:

    • In case of receiving a damaged product, please take a clear video showcasing the condition of the product upon arrival and share it with our customer support team.
    • Our team will review the situation on a case-by-case basis and provide a resolution

  5. Refund Request Timeline:

    • Raising of return request: Within 7 days of delivery
    • Confirmation of acceptance of return request: Within 24-48 hours of the above
    • Pickup of return package: Within 3-5 business days of acceptance
    • Receiving back of return package: Within 5-7 business days of pickup
    • Initiation of refund: Within 2 business days after quality check
    • Completion of refund: Within 3-5 business days after refund initiation

For any further queries regarding our Shipping and Refunds Policy, or to initiate a return or exchange, please contact our customer support team:

phone: 7060907788

E-mail: [email protected]